PRIVACY POLICY

Welcome to ecolakes.vn (hereinafter referred to as “We,” “Website,” or “ecolakes.vn”). Protecting your privacy is very important to us. This Privacy Policy describes how we collect, use, protect, and share your personal information when you visit and use our website.

Please read this Privacy Policy carefully to understand how we handle your information.

1. Information We Collect

We collect information from you when you visit and use ecolakes.vn, including:

1. Personal Information: When you register an account, sign up for newsletters, or contact us, we may collect information such as your name, email address, phone number, and physical address.

2. Non-personal Information: We also collect non-personal information such as IP address, browser type, operating system, referring website, pages you visit on ecolakes.vn, and the time spent on each page.

2. How We Collect Information

Personal information may be collected through the following methods:

1. When you fill out forms on the website, such as signing up for newsletters, submitting support requests, or participating in promotional programs.

2. When you use features on the website, such as logging in or interacting with our products/services.

3. By using cookies and similar tracking technologies to collect non-personal information.

3. How We Use the Information

We use the information we collect to:

1. Provide and maintain our services.

2. Improve the user experience and optimize the website.

3. Send information, newsletters, and notifications related to our products/services.

4. Process requests, complaints, or feedback from you.

5. Ensure the security of the website and prevent fraud.

4. Sharing Information with Third Parties

We are committed to not selling, renting, or exchanging your personal information with third parties. However, we may share your information with the following parties:

1. Third-Party Service Providers: We may share information with service providers to help us provide services to you, such as technical support, payment processing, and marketing.

2. Legal Compliance: We may disclose personal information if required by law or to protect our legal rights.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about user behavior on our website, helping us analyze and improve the user experience. You can adjust your browser settings to refuse cookies, but this may affect certain features of the website.

7. Your Rights

Under applicable laws, you have the right to:

1. Access and request corrections or updates to your personal information.

2. Request the deletion of your personal information if it is no longer necessary for the purposes for which it was collected.

3. Opt-out of receiving newsletters or marketing communications from us at any time.

To exercise these rights, you can contact us via email or through the contact methods available on the website.

8. Links to Other Websites

Our website may contain links to other websites. This Privacy Policy only applies to information collected through ecolakes.vn, and we are not responsible for the content or privacy practices of other websites. You should review the privacy policy of each website you visit.

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we collect, use, and protect information. Any changes will be posted on this page and will become effective immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

• Email: sales.ecolakes@setiabecamex.vn
• Phone: 0274 3577 577